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ERP-CRM

Enterprise Resource Planning

Customer Relationship Management

ERP (Enterprise Resource Planning)


About Enterprise Resource Planning (ERP)

Our ERP Software is one of the best ERP Software in Surat,Gujarat, India which can help an enterprise to share information between various departments/functions and allows them to collaborate better and move towards common organizational goals.

BENEFITS OF ERP TO YOUR BUSINESS

INTEGRATION ACROSS ALL BUSINESS PROCESS

To realize the full benefits of an ERP system it should be fully integrated into all aspects of your business from the customer facing front end, through planning and scheduling, to the production and distribution of the products you make.

AUTOMATION ENHANCE PRODUCTIVITY

By automating aspects of business processes, ERP makes them more efficient, less prone to error and faster. It also frees up people from mundane tasks such as balancing data organization.

INCREASE OVERALL PERFORMANCE

By integrating disparate business processes, ERP ensures coherence and avoids duplication, discontinuity, and people working at cross purposes, in different parts of the organization. The cumulative positive effect when business processes integrate well is overall superior performance by the organization.

QUALITY REPORT & PERFORMANCE ANALYSIS

Analysis on ERP will enable you to produce financial and boardroom quality reports, as well as to conduct analysis on the performance of your organization.

INTEGRATE ACROSS THE ENTIRE SUPPLY CHAIN

A best of breed ERP system should extend beyond your organization and integrate with both your supplier and customer systems to ensure full visibility and efficiency across your supply chain.

CRM (Customer Relationship Management)


About Customer Relationship Management (CRM)

Looking for a better way to manage and grow your small business? Customer relationship management (CRM) software can make all the difference. Whether you're looking for a robust CRM software solution, a simple one designed for very small businesses to fit your budget, there's a CRM software choice for you.Rising Wings brings you the best CRM software in Surat for all those who wants lot more in their CRM software.

BENEFITS OF CRM TO CUSTOMERS

IMPROVED CUSTOMER RELATIONSHIP

By using this strategy, all dealings involving servicing, marketing, and selling your products to your customers can be carried out in an organized and systematic way.

INCREASE CUSTOMER REVENUES

By using a CRM strategy for your business you will be able to increase the revenue of your company to a great extent. Using the data collected, you will be able to popularize marketing campaigns in a more effective way.

MAXIMIZE UPSELLING & CROSS - SELLING

The strategy also facilitates cross selling whic his the practice of offering complementary products to customers, on the basis of their previous purchases. This is done by interacting with the customers and getting an idea about their wants, needs, and patterns of purchase. The details thus obtained will be stored in a central database, which is accessible to all company executives.

BETTER INTERNAL COMMUNICATION

The sharing of customer data between different departments will enable you to work as a team. This is better than functioning as an isolated entity, as it will help in increasing the company?s profitability and enabling better service to customers.

OPTIMIZE MARKETING

With the help of CRM, you will be able to understand your customer needs and behavior, thereby allowing you to identify the correct time to market your product to the customers. CRM will also give you an idea about the most profitable customer groups, and by using this information you will be able to target similar prospective groups, at the right time.

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